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Support

If you’ve invested in our equipment, we stay invested in you. Get in touch

Having the latest technology is good. Having our support for it is better

Regardless of your background, or whether you are working in academia, the pharmaceutical industry, or a CRO, research is always challenging. The work can feel isolating. Pressure for the next publication, data delivery, or to find a new revolutionary drug can be high. That’s where we stand out: we’re not just your supplier, we’re your partner. We are here to actively support your research through shared technical expertise as much as through Ph.D.-level scientific support, helping you to maximize your investment.

Training courses

In order for you to get the most out of your Nanion instrument, we offer training courses tailored to your individual requirements. These can be at Nanion's premises or in your own lab under the guidance of our specialists.

Contact us to book your personalized training course!

“The after sales service from this company is second to none.”

Dr. Carol Milligan
The Florey Institute of Neuroscience and Mental Health, Melbourne, Australia

“Great device with a superb support! An easy to use device and the support that we get from Nanion e.g. when it comes to any new assay development is superb. They are always available upon a quick email or call. I really like to work with the Nanion team.”

Fabian Haeusermann
Roche
Basel, Switzerland

“Fantastic team and equipment ... Exceptional after sale care from the team at Nanion. Always available for an email or call. Always happy to do training and help new members of the team.”

Phumzile Sikakana
ApconiX
Alderley Park, UK

“...great equipment is nothing without support. We have received high-quality remote technical assistance that has solved all the small issues inherent to a new setup in a different lab and, most importantly, specific, high-quality scientific advice on which cells to use, what configuration to set up, experiment designs, and application notes, etc. A five stars team, because first of all, they are scientists and have a fair idea of what you need: electrophysiology without all the hassle.”

Dr. Francesc Sureda
Universitat Rovira i Virgili
Reus, Spain

“Reliable instrument and fantastic support.”

Dr. Péter Orvos
University of Szeged
Szeged, Hungary