{"id":161,"date":"2022-07-27T08:43:06","date_gmt":"2022-07-27T08:43:06","guid":{"rendered":"http:\/\/ionchanneltargets.com\/?page_id=161"},"modified":"2025-10-23T14:17:15","modified_gmt":"2025-10-23T12:17:15","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/nanion.com\/zh-hans\/support\/technical-support\/","title":{"rendered":"Technical support"},"content":{"rendered":"<div id=\"pl-161\" class=\"panel-layout\"><div id=\"pg-161-0\" class=\"panel-grid panel-has-style\"><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-161-0\" data-stretch-type=\"full-width-stretch\"><div id=\"pgc-161-0-0\" class=\"panel-grid-cell\"><div id=\"panel-161-0-0-0\" class=\"so-panel widget widget_general-text-widget panel-first-child panel-last-child\" data-index=\"0\"><div class=\"so-widget-general-text-widget so-widget-general-text-widget-title-widget-80a730e9eb43-161\"><style>\n    <\/style>\n<div class=\"container simple-header-section \">\n\t<div class=\"titlewidget-section\" uk-scrollspy=\"cls:uk-animation-slide-bottom; delay: 300\">\n\t\t<svg class=\"bf-text-mobile\">\t\n\t\t\t<path class=\"st0\" d=\"M8.6,104.7V16.3H0V0h26v9.5v6.7v88.4v4.4v11.9H0v-16.3H8.6z\" \/>\n\t\t<\/svg>\n\n\t\t<svg class=\"bf-text\">\n\t\t\t<path d=\"M0.5,0.3V23h12v123h-12v22.7h36.3v-16.5V146V23v-9.4V0.3H0.5z\" \/>\n\t\t<\/svg>\n\t\t\n\t\t<div class=\"title-box\">\n\t\t\t\t\t\t\n\t\t\t\t<div class=\"texttitle\" uk-scrollspy=\"cls:uk-animation-slide-bottom; delay: 400\">\n\t\t\t\t\t<h1>Technical Support<\/h1>\n<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t<h4 class=\"titledescription\" uk-scrollspy=\"cls:uk-animation-slide-bottom; delay: 500\">\n\t\t\t\t\tResearch can be hard.<br>Getting our help is easy. <\/h4>\n\t\t\t\n\t\t<\/div>\n\n\t\t<svg class=\"at-text\">\n\t\t\t<path d=\"M25.2,146.2V22.8h12V0H0.8v13.3v9.4v123.5v6.2V169h36.3v-22.8H25.2z\" \/>\n\t\t\t<\/svg>\n\t\t\n\t\t<svg class=\"at-text-mobile\">\t\n\t\t\t<path class=\"st0\" d=\"M17.4,104.7V16.3H26V0H0v9.5v6.7v88.4v4.4v11.9h26v-16.3H17.4z\" \/>\n\t\t<\/svg>\n\t<\/div>\n    <\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-161-1\" class=\"panel-grid panel-has-style\"><div class=\"bg-right panel-row-style panel-row-style-for-161-1\"><div id=\"pgc-161-1-0\" class=\"panel-grid-cell\"><div id=\"panel-161-1-0-0\" class=\"so-panel widget widget_read-more-widget panel-first-child panel-last-child\" data-index=\"1\"><div class=\"white-text panel-widget-style panel-widget-style-for-161-1-0-0\"><div class=\"so-widget-read-more-widget so-widget-read-more-widget-default-d75171398898-161\"><style>\n    \/*.read-more-section .image-wrapper #box-img-2011045216{\n        width: 420px;\n        height: 520px;\n    }*\/\n    .read-more-section .image-wrapper #box-img-2011045216 .image{\n        width: calc(100% + 12%);\n        height: calc(100% + 12%);\n    }\n<\/style>\n<div class=\"read-more-section row\" id=\"readmore-2126382998\">\n                            <div class=\"col-12 col-md-4 image-wrapper order-0\"> <!--data-aos=\"fade-down\" data-aos-offset=\"700\" data-aos-duration=\"5000\" data-aos-once=\"true\"-->\n                        <div class=\"box-img\" id=\"box-img-2011045216\" data-mark=\"12%\">\n                            <noscript><img decoding=\"async\" class=\"image\" src=\"https:\/\/nanion.com\/wp-content\/uploads\/2023\/02\/22E3863w_840x1040.jpg\" style=\"bottom:-18%\"><\/noscript><img decoding=\"async\" class=\"image lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" style=\"bottom:-18%\" data-src=\"https:\/\/nanion.com\/wp-content\/uploads\/2023\/02\/22E3863w_840x1040.jpg\">\n                        <\/div>\n                <\/div>\n                    <div class=\"col-12 col-md-8 text-wrapper order-1\">\n        <div class=\"title\">\n            <h2><strong>Our team of experienced engineers is<\/strong><br>\n<strong>delighted to help you<\/strong><\/h2>\n        <\/div>\n                    <div class=\"description focus-description \">\n                <p>Technical support and service are critical for ensuring that your systems function at their best, delivering accurate and reproducible results. By providing on-site installation, training, maintenance, repair, and additional support services, technical service representatives can help you get the most out of your equipment and accelerate your research. Our competent engineers are here to ensure optimal performance of your systems at all times.<\/p>\n            <\/div>\n            \n    <\/div>\n<\/div>\n\n<script>\n    jQuery(document).ready(function($){\n        jQuery('.read-more-section a[href^=\"tel:\"]').addClass('no-underline');\n\n        if($(document).width() <= 992){\n            let imgHeight = $(\"#readmore-2126382998 .image-wrapper >.box-img\").height();\n            readMoreSetMgB(imgHeight);\n        }else{\n            readMoreSetMgB(0);\n        }\n        $(window).resize(function(){\n            if($(document).width() <= 992){\n                let imgHeight = $(\"#readmore-2126382998 .image-wrapper >.box-img\").height();\n                readMoreSetMgB(imgHeight);\n            }else{\n                readMoreSetMgB(0);\n            }\n        })\n\n        function readMoreSetMgB(imgHeight){\n            \/*console.log('height '+imgHeight);*\/\n            if(imgHeight > 0){\n                $(\"#readmore-2126382998\").closest('.panel-grid').css('margin-bottom',(imgHeight)+'px');\n            }else{\n                $(\"#readmore-2126382998\").closest('.panel-grid').css('margin-bottom','');\n            }\n        }\n    });\n\n<\/script>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-161-2\" class=\"panel-grid panel-no-style\"><div id=\"pgc-161-2-0\" class=\"panel-grid-cell\"><div class=\"panel-cell-style panel-cell-style-for-161-2-0\"><div id=\"panel-161-2-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child\" data-index=\"2\"><div class=\"all-font-bold panel-widget-style panel-widget-style-for-161-2-0-0\"><div class=\"so-widget-sow-headline so-widget-sow-headline-default-810623cd80db-161\"><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h2 class=\"sow-headline\">\n\t\t\t\t\t\tOn-site or remote, we are just one phone call away\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><div id=\"panel-161-2-0-1\" class=\"so-panel widget widget_sow-editor\" data-index=\"3\"><div class=\"so-widget-sow-editor so-widget-sow-editor-base\">\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>To minimize downtime, our team of technical service representatives can troubleshoot and diagnose potential issues over the phone or remotely using TeamViewer. This can negate the need for an onsite visit but if not, rest assured that our engineers will schedule a visit as soon as possible.<\/p>\n<\/div>\n<\/div><\/div><div id=\"panel-161-2-0-2\" class=\"so-panel widget widget_sow-button panel-last-child\" data-index=\"4\"><div class=\"so-widget-sow-button so-widget-sow-button-flat-10f3526e3813-161\"><div class=\"ow-button-base ow-button-align-left\">\n\t\t\t<a href=\"https:\/\/nanion.com\/contact\/\" class=\"btn-primary sowb-button ow-icon-placement-left ow-button-hover\">\n\t\t<span>\n\t\t\t\n\t\t\tContact us\t\t<\/span>\n\t\t\t<\/a>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-161-2-1\" class=\"panel-grid-cell\"><div id=\"panel-161-2-1-0\" class=\"so-panel widget widget_image-out-container-theme-widget panel-first-child panel-last-child\" data-index=\"5\"><div class=\"panel-widget-style panel-widget-style-for-161-2-1-0\"><div class=\"so-widget-image-out-container-theme-widget 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src=\"https:\/\/nanion.com\/wp-content\/uploads\/2024\/09\/Dual-analgesic-and-anti-inflammatory-actions-of-traditional-botanical-medicines.png\"><\/noscript><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/nanion.com\/wp-content\/uploads\/2024\/09\/Dual-analgesic-and-anti-inflammatory-actions-of-traditional-botanical-medicines.png\" class=\" lazyload\">\n                                <\/a>\n                                                    <\/div>\n                        <div class=\"col-12 new-text\">\n                            <a href=\"https:\/\/nanion.com\/zh-hans\/news\/dual-analgesic-and-anti-inflammatory-actions-of-traditional-botanical-medicines\/\">\n                                <p class=\"post-date\">04.09.2024<\/p>\n                                <h4>Dual analgesic and anti-inflammatory actions of...<\/h4>\n                                <p><\/p>\n                               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Getting our help is easy. <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":154,"menu_order":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-161","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/nanion.com\/zh-hans\/wp-json\/wp\/v2\/pages\/161","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nanion.com\/zh-hans\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nanion.com\/zh-hans\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nanion.com\/zh-hans\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nanion.com\/zh-hans\/wp-json\/wp\/v2\/comments?post=161"}],"version-history":[{"count":94,"href":"https:\/\/nanion.com\/zh-hans\/wp-json\/wp\/v2\/pages\/161\/revisions"}],"predecessor-version":[{"id":18593,"href":"https:\/\/nanion.com\/zh-hans\/wp-json\/wp\/v2\/pages\/161\/revisions\/18593"}],"up":[{"embeddable":true,"href":"https:\/\/nanion.com\/zh-hans\/wp-json\/wp\/v2\/pages\/154"}],"wp:attachment":[{"href":"https:\/\/nanion.com\/zh-hans\/wp-json\/wp\/v2\/media?parent=161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}